GSI Software Frequently Asked Questions (FAQ)
RBCA Toolkit Software FAQs
- Run-Time Error 1004 when using RBCA Tool Kit
- Run-time error 1004 while attempting to register a RBCA Tool Kit product
- Run-Time Error 1004 on Windows Vista/7 Operating Systems
- Is there a way to enter soil gas data directly?
- How do I install the RBCA Tool Kit?
- How do I reinstall the RBCA ToolKit?
- How do I get a security code when the "Get Security Code On-line" button is grayed out?
- The RBCA Tool Kit fails at startup. What does "Run-time error '91': Object variable or With block variable not set" mean?
- Why does the RBCA Tool Kit not work after updating to Office 2000/XP?
- Why do I get a "Type Mismatch" Error at startup?
- Can I run the RBCA Tool Kit in non-English versions of Office and Windows?
- RBCA Tool Kit not work after updating to Office 2000/XP
- How do I find and install updates to the RBCA Tool Kit?
- Why is Lead Not Included in the Chemical Database?
- Why do my Forward and Backward Calculations Yield Different Results?
- How do I use the RBCA Tool Kit to calculate performance standards for a Groundwater Barrier Wall?
- How is the Upper Confidence Limit (UCL) calculated?
- What do the flags NA, NC, >, #VALUE and DIV/0! mean?
- How do I correctly input the affected soil zone and depth to water for the Soil Leaching to Groundwater pathway?
- On the Soil Parameters screen, why are there two input values for the affected soil area and the length parallel to the wind direction?
- What is the equation for groundwater to surface water dilution?
- Why are the values I get for soil volatilization different from the ASTM standard (PS-104-98)?
- Why are the saved input parameters different from what I put into the RBCA Tool Kit?
- Why does Excel crash upon clicking "Air Parameters"?
- How do I modify the Air Inhalation Rates?
- Can I have multiple customized chemical databases? How can I keep my custom chemical database if I have to reinstall the RBCA Tool Kit?
- I would like to make calculations for chemical "X", but it is not in the chemical database. What are the chemical properties for that chemical and how do I add it to the database?
- How do I contact Technical Support?